1. What cookies are
Cookies are small text files a website stores in your browser. Similar technologies — local storage, session storage and pixels — work in comparable ways, and this policy covers them too.
2. How we use them
We keep cookies to a minimum. Most are strictly necessary: signing in, keeping your session secure, taking payments and serving the site.
We also use one analytics cookie from PostHog to see how the website and app are used — which pages people visit, which features they use and where they get stuck. When you are signed in, this is linked to your Listwyse account. We use it only to improve Listwyse. We do not use advertising cookies, and we don't sell or share this data for advertising.
3. Cookies we set
| Cookie | Type | Provider | Purpose | Duration |
|---|---|---|---|---|
| __session, __client_uat, __clerk_db_jwt | Strictly necessary | Clerk | Keeps you signed in and protects your account session. | Session to 1 year |
| __stripe_mid, __stripe_sid | Strictly necessary | Stripe | Fraud prevention during checkout and billing management. | 30 minutes to 1 year |
| _vcrcs and similar | Strictly necessary | Vercel | Security and request routing for the hosted site. | Session |
| ph_<project key>_posthog | Analytics | PostHog | Counts visits and shows us which pages and features people use, so we can improve Listwyse. Linked to your account when you are signed in. | 1 year |
4. Third-party providers
These providers set the cookies above on our behalf:
- Clerk — privacy policy
- Stripe — privacy policy
- Vercel — privacy policy
- PostHog — privacy policy
Embedded content, such as our Calendly booking link, may set its own cookies once you open it.
5. Controlling cookies
You can block or delete cookies in your browser settings. Blocking the analytics cookie has no effect on how Listwyse works. Blocking the strictly necessary cookies above will stop you signing in to the Listwyse app and Hub, but the public website will still work.
6. Changes and contact
We update this policy when the cookies we use change. Questions go to support@getlistwyse.com. For how we handle personal data more generally, see our Privacy policy.