Legal
Cookie Policy
Last updated: 1 March 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give site owners analytics information. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).
We also use similar technologies such as local storage and pixel tags, which function in a comparable way to cookies.
2. How We Use Cookies
ListWyse uses cookies for the following purposes:
- Essential / Strictly Necessary – Required for the platform to function. These include authentication cookies that keep you logged in and security cookies that prevent fraud. These cannot be disabled.
- Functional – Remember your preferences and settings to personalise your experience (e.g. your preferred view mode).
- Analytics – Help us understand how visitors use the Service so we can improve it. Data collected is anonymised where possible.
- Marketing – We do not currently use marketing or advertising cookies. If this changes, we will update this policy and seek your consent.
3. Cookies We Use
The table below lists the specific cookies currently set by the Service:
| Cookie | Type | Provider | Purpose | Duration |
|---|---|---|---|---|
| __clerk_db_jwt | Essential | Clerk | Maintains your authenticated session so you stay logged in. | Session |
| __session | Essential | Clerk | Stores session token for secure authentication. | Session |
| __stripe_mid / __stripe_sid | Essential | Stripe | Fraud prevention and payment session management. | 1 year / Session |
| _vercel_* | Essential | Vercel | Edge routing and performance optimisation. | Session |
| _ga / _ga_* | Analytics | Google Analytics | Anonymised usage statistics to help us understand how the Service is used. | 2 years |
| lw_prefs | Functional | ListWyse | Stores your UI preferences such as selected tab or display mode. | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. The relevant third parties and links to their privacy/cookie policies are:
- Clerk – clerk.com/privacy
- Stripe – stripe.com/privacy
- Google Analytics – policies.google.com/privacy
- Vercel – vercel.com/legal/privacy-policy
5. Managing & Disabling Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and be notified when new cookies are set. Please note that disabling essential cookies will prevent the Service from functioning correctly.
Guidance for common browsers:
To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
6. Consent
When you first visit the Service, we may present a cookie banner requesting your consent for non-essential cookies (analytics and functional). You may withdraw consent at any time by adjusting your browser settings or contacting us. Essential cookies do not require consent as they are strictly necessary for the Service to operate.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or for legal and regulatory reasons. Please revisit this page periodically to stay informed. The "Last updated" date at the top of this page will always indicate when changes were last made.
8. Contact
For questions about our use of cookies, contact us at privacy@listwyse.com.